May 9 Team Building
Presented by NorQuest College The new world of business is all about teams: how to build them, how to work with them, and how to lead them. Participants in this workshop will learn about some of the key building blocks of successfull teams, including personality types, building a culture of respect, and conflict resolution theories and strategies, to name just a few. Cost includes course materials.
May 10 Change Management
Presented by NorQuest College Change is the one constant in today’s business world, and learning to manage change can appear overwhelming. This workshop helps eliminate the anxiety associated with change. Topics include recognizing the need for change, understanding the importance of building the change team, identifying the dynamics and hurdles that might be encountered, assessing and managing resistance, and identifying the metrics of success. Cost includes course materials.
May 15 NFPA 472 Awareness
Presented by NorQuest College This hazardous materials course is designed for personnel and first responder personnel (Fire, Police, EMS, and industry) who may be faced with a scene involving a hazardous materials/weapons of mass destruction incident or emergency. This course stresses how personnel can protect themselves, initiate proper response, and secure the area. NFPA 472 Awareness is a pre-requisite for NFPA Fire/Rescue courses. Cost includes course materials
May 17 Professional Sales Bootcamp
Presented by Sandler Training What’s the biggest barrier that keeps you, and/or your business from making more sales while holding or increasing margins? Most will agree that there is room for improvement for every individual and/or business no matter how many years they have been in business. The real pros want to improve! The problem is accurately determining in which areas they need improvement. If you don’t have a system that enables you to do that, we do. The Sandler…
May 26 How to Start Your Own Business
Presented by NorQuest College Is there a new product you want to create or service you’d like to provide? To improve your chances for success, attend this business startup workshop to learn: •How to tell if your idea is viable •The ingredients for building a business that will excel •Business Plan basics •Steps to get started Cost includes course materials.
May 29 Certified Guest Service Professional
Presented by NorQuest College Course topics include five modules: 1) Service Recovery 2) Inclusion, Personalization of Service 3) Personal Commitment to Service 4) Passion, Knowledge, and Bringing out your Personality 5) Real-world examples of how the world’s best guest service and hospitality companies create magic. Additional topics discussed: 1) Service Recovery and Dealing with Difficult Guests: role play situations, the Disney HEART model for Service Recovery, resolving intoxicated guest issues, assisting guests where a language barrier exists or other communication…
May 30 Leadership – The Essential Competencies
Presented by ACHIEVE Essential leadership skills and competencies often mean the difference between thriving or failing in a leadership role. This workshop is designed to help new or existing leaders increase their abilities to lead teams. Participants will gain skills to engage others, assess team dynamics, make better decisions, and to improve trust and influence with those they are leading. At the completion of the workshop participants will be equiped with tools for their own development as a leader and…
May 31 Difficult Conversations
Presented by ACHIEVE Whether sharing bad news with a client, providing corrective action, or talking with a colleague about an uncomfortable issue, difficult conversations often take a large mental and emotional toll on participants. In fact, having difficult conversations can be one of the most stressful and uncomfortable aspects of our lives and work. Yet the ability to handle difficult conversations respectfully and professionally is also an essential workplace skill. This workshop will review the key elements of preparing for,…
Download CETC - Clean Energy Technology Centre - 2017 Spring & Summer Program Guide Here!
For more information contact KRYSTLE KOTYK 780-514-2954 CLEAN ENERGY TECHNOLOGY CENTRE 5400 - 24 Avenue, Drayton Valley, AB www.cetc-dv.com
Northern Alberta Business Incubator Society (NABI)
13 Mission Avenue
St. Albert, AB T8N 1H6
200 Carnegie Drive
St. Albert, AB T8N 5A7
Hours of Operation:
Monday to Friday 8:00am-4:30pm
Mountain Standard Time (MST)
Closed Saturday, Sunday and Holidays
Directions to NABI: Click Here