Monday, February 19, 2018
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Welcome to the NABI Blog. Our Blog is intended to inform, explain, clarify and raise awareness on current business topics and issues. Do you have a story you would like to share on our blog or be featured in our newsletter? Simply send an email and tell us what you want us to know. We want to hear about your success stories.

Human Resources 101 - September 27th SuperUser
When NABI held our economic impact survey with our tenants last year, about 70% of companies were facing issues related to Human Resources. Here’s your chance to expand your HR skills. Please contact for more information.   Human Resources - 101 NEW Workshop - September 27, 2012 An overview of Human Resources and the common mistakes that businesses make.   This 3 hour workshop will be interactive and give you an opportunity to create tools customized to your business for effective human resources. Discover common Human Resource issues that all businesses will encounter and walk away with ideas to easily implement in your business today. Date: September 27, 2012 Place: NABI Mission Seminar Room, 13 Mission Avenue, St. Albert Cost: $75 per person or $100 per company Register: Online using our Events Calendar Or via email: Contact: for more information Our Presenter: Sara Tharakan is a Certified Human Resource Professional (CHRP), speaker and certified master trainer. As an executive coach, Sara draws from her understanding of organizational development, strategic planning, process improvement, leadership development and business acumen. Her clients appreciate and benefit from the real life examples derived from over 16 years of business experience.

Engage Customers to Drive Business Success SuperUser
  One of the delights or frustrations of getting old is that you get to experience history repeating itself, and in the process, to identify enduring good ideas. After 30 years in management consulting and coaching, the last 7 with the Northern Alberta Business Incubator (NABI), I’ve come to know a best practice that can really help us, and that is, engaging our customers with the right dialogue. This concept applies to every organization, whether an arts business, restaurant, technology company, pan-handler or City Hall. We’ve all got customers (or whatever you call them), and the more we engage them in the right conversation, the more likely we can achieve success. For two decades I’ve been a fan of Rob Lawton’s, Creating a Customer-Centered Culture (ASQC, 1993). In his bestselling book, Lawton proposes a “Customer Satisfaction Policy” for achieving high levels of customer loyalty. Lawton suggests we can do this by consistently taking the following actions:

NABI Sponsors Students Building Entrepreneurial Capacity SuperUser
One of the key roles that we try to fulfill at the Northern Alberta Business Incubator is to help individuals and companies build entrepreneurial capacity. Helping people and organizations better determine: * If and how their new product has market potential * How ready they are to take a new product to market * Who their first customers might be * What their competitive advantage will be, and * And how they will make money In a nutshell, helping entrepreneurs better understand the fundamentals of commercialization.  When we see other organizations in the community engaged in similar work, such as the Entrepreneurship Program and Courses at NAIT, we’re keen to help out …

Holiday Dental featured in FOCUS Newsletter SuperUser
Focusing on...Holiday Dental Each month, the St. Albert Business and Tourism features a St. Albert business in their Focus on Business Newsletter to help support our business community and get the word out about all of the great businesses we have here!  (Post from March 2012 Newsletter) Claudia caught up with Daren Frick from Holiday Dental to chat about doing business in St. Albert... Daren Frick of Holiday Dental Why did you start your business in St. Albert? St. Albert is where I live. After finding out that my family and I would be relocating from Ontario to the Edmonton area in 2007, I asked around at work and St. Albert was recommended as a great place to live by a number of people. After launching Holiday Dental in late 2011, I quickly realized I needed office space. I'd walked and cycled past the NABI building on Mission Avenue a number of times, and I'd heard of the business incubator concept while living elsewhere, so I enquired about what NABI had to offer. It's worked out really well. Having access to the ideas and energy of other entrepreneurs and the staff and resources at NABI has helped me move the business forward. St. Albert is a very livable city, so it comes as no surprise that working here is also enjoyable. Although it seems we're playing catch-up, City council seems to be aware of the need to foster a favorable business climate. 

Book Review: The Other Side of Innovation SuperUser
Book Review by Kendra Brosseau  “Companies can’t survive without innovating. But most put far more emphasis on generating big ideas than on executing them – turning ideas into actual breakthrough products, services, and process improvements.” In the book, “The Other Side of Innovation,” by Chris Trimble and Vijay Govindarajan, the authors provide clear guidance for developing innovative ideas that cannot (or should not) be developed within an organization’s day-to-day operations (i.e. the organization’s Performance Engine). The authors elaborate on two kinds of "teams" in most firms. The Performance Engine; or the portion of the business focused on the day to day execution of the business - creating products, shipping products, etc. This portion focused on earning profits, performing consistently and efficiently. The other type of team, the one focused on leading innovation projects, is called the Dedicated Team. The authors note that many things that this team does are in direct conflict with the Performance Engine. The Dedicated Team talks about "breaking all the rules," which, "sounds like breaking the Performance Engine.” There is direct conflict between the goals and expectations of the two teams.

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Northern Alberta Business Incubator Society (NABI)

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Mission Centre 

13 Mission Avenue
St. Albert, AB  T8N 1H6

Phone:   780.460.1000
Fax:        780.460.7205

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Campbell Centre

200 Carnegie Drive
St. Albert, AB  T8N 5A7

Phone:   780.460.1000
Fax:        780.460.7205

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NABI Commons

118-205 Carnegie Drive
St. Albert, AB  T8N 5B2

Phone:   780.460.1000
Fax:        780.460.7205

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